From manual reviews to real-time decisions — How AI is reshaping UM
This webinar is on-demand and can be viewed at your convenience.
Payers are prioritizing tech investments but the real challenge is balance. Reducing friction for providers while maintaining evidence-based decisions remains a critical tension.
AI is now central to solving this, especially in replacing slow, manual reviews that delay care, drain resources and create inconsistency.
In this session, clinical and technology leaders from MCG Health will demonstrate how an AI-driven platform approach can accelerate prior authorization reviews, reduce administrative burden and ensure clinical rigor for your teams, providers and members.
What you’ll learn:
- How AI connects provider documentation to care guidelines in real time
- Ways to reduce administrative burden while improving consistency and transparency
- Real-world use cases of Synapse supporting faster, evidence-based decisions
Presenters:
Tony Oliva, DO
Chief Medical Officer, MCG Health
Kristy Stayer
Sr. Product Owner, MCG Health