What’s driving customer engagement and behavioral energy efficiency

Climate change, rising energy prices and other factors are spurring an increased focus on energy efficiency. At the same time, utilities are implementing various resources and strategies, including new rate designs, to increase customer engagement and manage demand on the grid.


  • Real-time pricing, new rates and enabling technologies target demand flexibility to ease California outages
  • NextEra’s ‘game-changing’ Real Zero emissions goal spurs questions about hydrogen, demand-side management
  • Avangrid works to turn electric vehicles into a grid resource in Connecticut, New York

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